!!The shipping fee/days may not be accurate!! Please tell me where you live before making an order so I can tell you the exact shipping fee and days!!

Shipping Policy

The Shipping Policy was last updated on 27/12/2022

Shipment processing times

All Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipment rates & delivery estimates

Except for Australia/Canada/Germany/Hong Kong/United Kindom/Japan/Korea, the Shipping charges for Your Orders displayed at checkout may not be accurate since it is calculated by zone rather than a country. Please tell me where you live before making an order so I can tell you the exact shipping fee and days

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Kokolok Studio is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Kokolok Studio is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Me

If you have any questions about this Shipping Policy, You can contact me:

By visiting this page: https://kokolokstudio.bigcartel.com/contact
By sending me an email: [email protected]
By DM me on Twitter: Kokolok22